Privacy Policy
Last updated: October 2025
Welcome to Komyut (“we”, “our”, or “us”).
Your privacy matters to us, and we’re committed to protecting your personal information while providing a smooth booking experience for chauffeur-driven car rentals across India.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website komyut.io or interact with us through forms, WhatsApp, or other services.
1. Information We Collect
We collect the following types of information to process your requests and improve our service:
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Personal details: Name, email address, and phone number.
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Booking details: Pickup and drop locations, route, city, date, and time of travel.
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Communication data: Messages sent via our WhatsApp button, enquiry forms, or email.
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Payment information: When you make a booking, payment details are processed securely via Razorpay. We do not store your complete payment card details.
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Usage data: Analytics and cookies that help us understand how visitors use our website. This may include your browser type, device, and time spent on pages.
2. How We Use Your Information
We use your data to:
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Respond to your booking or enquiry requests.
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Process payments securely.
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Communicate with you regarding your trip or related support.
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Improve website performance, user experience, and our service offerings.
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Maintain internal records and customer history within our Wix CRM.
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Comply with legal obligations and ensure the safety of our services.
We do not sell or rent your personal data to any third party.
3. How We Store and Protect Your Data
Your information is stored securely on Wix’s cloud servers and our internal CRM systems.
We use encryption, access control, and other reasonable safeguards to prevent unauthorized access or misuse.
While we take every precaution, no online transmission is 100% secure - so we encourage you to share only the necessary information.
4. Cookies and Analytics
We use cookies and similar technologies to:
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Keep our website functional and easy to navigate.
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Understand site traffic and usage patterns through Google Analytics.
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Improve how we present information and offers.
You can manage or disable cookies anytime through your browser settings.
A cookie banner will appear on your first visit, allowing you to accept or decline non-essential cookies.
5. WhatsApp and Third-Party Integrations
When you click our WhatsApp button, you may be redirected to WhatsApp or WhatsApp Web.
Your messages there are governed by WhatsApp’s own privacy policy.
We also use:
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Google Analytics (for website metrics)
These providers may process limited data on our behalf under their respective privacy policies.
6. Data Retention
We currently retain form submissions and booking details in our Wix CRM and email records for reference and service history.
We may introduce a structured deletion policy in the future in compliance with the Digital Personal Data Protection Act, 2023.
7. International Visitors
Although our chauffeur services operate within India, customers may reach us from outside India.
By using our website from another country, you consent to the transfer and storage of your information in India.
8. Your Rights
You can:
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Request to access, correct, or delete your data.
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Withdraw consent for us to contact you.
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Ask questions about how your data is being used.
To exercise these rights, please email us at booking@komyut.io or message us on WhatsApp at +91 81478 19704.
9. Children’s Privacy
Our services are not intended for users under 18 years of age.
We do not knowingly collect data from minors.
10. Policy Updates
We may update this Privacy Policy periodically to reflect new legal or operational changes.
The latest version will always be available on this page with the date at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach us at:
Komyut
Smart Avenu, 28/A, 80 Feet Rd, near International Institute of Hotel Management, Michael Palaya, Indiranagar,
Bengaluru, Karnataka 560075
📱 +91 81478 19704