Privacy Policy

Last updated: January 2025

1. Introduction

Komyut ("we", "us", "our") operates the website www.komyut.io and provides chauffeur-driven car rental services across India. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services.

2. Information We Collect

We collect the following types of information:

  • Contact information: Name, email address, phone number and WhatsApp number when you make a booking enquiry.
  • Trip details: Pickup and drop locations, travel dates, flight numbers, passenger count and vehicle preferences.
  • Billing information: Company name, GST number and billing address for corporate bookings.
  • Usage data: Pages visited, time spent on pages, referring URLs and device information collected through analytics tools.

3. How We Use Your Information

We use your information to:

  • Process and confirm your booking enquiries.
  • Communicate trip details with you and your assigned chauffeur.
  • Generate invoices and process payments.
  • Improve our website and service quality.
  • Send occasional service updates (you can opt out at any time).

4. Information Sharing

We do not sell your personal information to third parties. We share relevant trip details (pickup location, passenger name) with your assigned chauffeur solely for the purpose of fulfilling your booking. We may share information with payment processors and analytics providers who are bound by their own privacy policies.

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. We use Google Analytics to understand how visitors interact with our site — this data is aggregated and does not personally identify you.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all practical steps to safeguard your data.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are retained for a minimum of 3 years for accounting and legal purposes. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Opt out of marketing communications.

To exercise any of these rights, contact us at booking@komyut.io.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

  • Email: booking@komyut.io
  • Phone: 81478 19704
  • Address: Smart Avenu, 28/A, 80 Feet Rd, near International Institute of Hotel Management, Michael Palaya, Indiranagar, Bengaluru, Karnataka 560075